To make sure you don't lose your progress, levels, or rare items, it's crucial to link the game to your account. Clockmaker offers easy and secure ways to save your data across all platforms.
Choose one of the following methods.
📘 Via Facebook (available on all platforms):
- Open the main menu in the top right-hand corner of the screen.
- Tap the Settings icon. ⚙️
- Select "Save progress."
- Log into your Facebook account.
🍏 Via Apple Account (iOS / macOS only):
- Open the main menu in the top right-hand corner.
- Tap the Settings icon. ⚙️
- Tap "Save progress."
- Sign in with your Apple Account.
⚒️ If something goes wrong:
If you experience any issues, or your progress isn't showing up, reach out to our support team directly from the game. We're always here and happy to help! 👩💻
❗ Good to know:
- If you reset your device or switch phones, be sure to log into your account to restore your saved game.
- A stable internet connection is essential to ensure proper syncing.
- Access to Facebook may be restricted in certain countries. We comply with local laws and access policies.
- If you've already lost your progress, check out our article on how to recover it.
Some iOS players may experience issues when trying to sync their game progress through Facebook in Clockmaker. In most cases, this happens because the app does not have permission to track activity on your device. iOS requires users to manually allow tracking so apps like Clockmaker can connect to Facebook correctly.
How to Enable Tracking Permissions
To check or modify tracking permissions on your device:
- Open Settings.
- Go to Privacy & Security → Tracking.
- Find Clockmaker in the list of apps.
- Turn Allow Tracking ON for the app.
If the global switch Allow Apps to Request to Track is turned off, apps cannot ask for tracking permission. In this case, Facebook synchronization may fail, and Clockmaker will behave as if you selected “Ask App Not to Track.”
In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including:
- For users with child accounts or who are under age 18 by birth year, signed in with their Apple Account
- If your Apple Account is managed by an educational or business institution
- If your device is managed and uses a configuration profile that limits tracking
- If your Apple Account was created in the last 3 days
While this setting is turned off, each app that requests to track is unable to access the advertising identifier (IDFA). If the status of your account or device changes and you then choose to enable “Allow Apps to Request to Track,” the app's next request to track will display the permission prompt to you.
If tracking is allowed and Clockmaker is enabled in the list, Facebook synchronization should work normally.
Keep your progress safe so you can jump back into the game anytime-loss-free and ready to enjoy! 🕰✨